This Privacy Policy explains what personal data ipo188 collects from its members, how that data is used, who it may be shared with, and the rights available to you as a data subject. Your privacy is a core operational priority, not an afterthought. Please read this document carefully before using the platform.
ipo188 operates the online gaming platform accessible at https://ipo188.app, offering casino games, sports betting, slots, togel (Indonesia's traditional numbers lottery), and related services to eligible members in Indonesia. In operating this platform, ipo188 necessarily collects and processes personal data about its members in order to provide, maintain, and improve its services and to comply with applicable legal and regulatory obligations.
This Privacy Policy is intended to give you clear, honest, and complete information about how ipo188 handles personal data. It covers data collected through the platform website, account registration and management functions, customer support interactions, payment processing, and any other touchpoint between you and ipo188. If you have questions that are not answered in this document, please contact the ipo188 privacy team using the details in Section 14.
ipo188 does not sell personal data to third-party marketers. Data is used only for the purposes described in this policy, and those purposes are all directly connected to operating a safe, fair, and compliant online gaming platform for Indonesian members.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, national identity number, address, mobile number, bank account details, IP address, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction, whether automated or manual. |
| "Controller" | The entity that determines the purposes and means of processing personal data — in this context, ipo188. |
| "Processor" | A third party that processes personal data on behalf of ipo188, under instruction and subject to a data processing agreement. |
| "KYC" | Know Your Customer — the identity and document verification process applied to Member accounts. |
| "Cookie" | A small text file placed on your device by the ipo188 platform or its third-party service providers, used to identify your session and store preferences. |
| "Account" | Your registered member account on the ipo188 platform, through which gaming, deposits, withdrawals, and account management are conducted. |
ipo188 collects the following categories of personal data from and about its members:
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identity document number (KTP, SIM, or passport), and a copy of the identity document where required for KYC verification. |
| Contact Data | Mobile phone number, email address, and residential address including city, province, and postal code. |
| Financial Data | Bank account number and account holder name (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, or other supported banks), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, and transaction amounts. |
| Gaming Activity Data | Game session records, wager amounts, game outcomes, bet history across all product verticals (slots, live casino, sportsbook, togel, bingo), session durations, and device used per session. |
| Technical Data | IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, referring URL, and pages visited on the platform. |
| Communication Data | Records of support interactions via live chat, including chat transcripts, the nature of your enquiry, and the resolution provided. |
| Responsible Gaming Data | Records of any deposit limits, session time limits, loss limits, or self-exclusion instructions applied to your account, and any communications related to responsible gaming requests. |
Personal data is collected through the following means:
ipo188 processes personal data only for the following defined purposes. No personal data is processed for any purpose not listed here without your separate, explicit consent:
Every processing activity carried out by ipo188 rests on one of the following legal bases:
ipo188 does not sell, rent, or trade personal data to any third party for commercial or marketing purposes. Personal data may be disclosed to the following categories of recipients, and only to the extent necessary for the purpose stated:
ipo188 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The following retention periods apply as a general framework:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | Anti-money-laundering regulatory requirement |
| Transaction Records | 5 years after the transaction date | Financial record-keeping and audit compliance |
| Game History | 3 years after account closure | Dispute resolution and responsible gaming monitoring |
| Support Transcripts | 2 years after the interaction date | Quality assurance and complaint investigation |
| Technical / Log Data | 12 months from collection | Security monitoring and fraud investigation |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year | Evidence of lawful basis for marketing communications |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any identifiable individual.
ipo188 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction:
ipo188 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — including session management, login authentication, and security token validation. | No — disabling these cookies will prevent platform access. |
| Functional | Remembering your preferences such as language settings, last-visited game category, and responsible gaming tool configurations. | Yes — platform remains usable but preferences will not be saved. |
| Analytics | Collecting aggregated, anonymized data on page views, session durations, and navigation paths to improve platform design and performance. | Yes — opt out by adjusting your browser's cookie settings. |
| Fraud Detection | Fingerprinting device characteristics to identify unusual access patterns, multiple-account attempts, and bot traffic. | No — these cookies are required for platform security. |
You can manage cookie preferences through your browser settings. Instructions for the major browsers used by Indonesian members (Chrome, Firefox, Samsung Internet, and Opera Mini) are available in those browsers' respective help documentation. Note that disabling strictly necessary or fraud detection cookies will affect your ability to use the platform.
As a member of the ipo188 platform, you have the following rights in relation to your personal data. Requests to exercise these rights may be submitted to the ipo188 privacy team using the contact details in Section 14. ipo188 will respond within 30 calendar days of receiving a valid request:
Request a copy of the personal data ipo188 holds about you and an explanation of how it is being used.
Request correction of inaccurate or incomplete personal data held about you, such as an incorrect address or name spelling.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that ipo188 suspend processing of your data in certain circumstances, such as while a rectification request is under review.
Receive a structured, machine-readable copy of your personal data that you provided to ipo188, for transfer to another service provider.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes, where your privacy interests outweigh ipo188's.
Where processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.
Lodge a complaint with the appropriate data protection authority in your jurisdiction if you believe ipo188 has processed your personal data in violation of applicable law.
The ipo188 platform is strictly for adults aged 21 and above. ipo188 does not knowingly collect personal data from individuals under the age of 21. Age verification is applied during the account registration process and reinforced through the KYC procedure before any withdrawal is processed.
If ipo188 becomes aware that personal data has been collected from an individual who is under the age of 21, it will immediately suspend the associated account, void any transactions made, and delete the personal data in question in accordance with applicable law. Any funds deposited by an ineligible minor will be returned to the payment source after deducting any applicable processing fees charged by the payment provider.
ipo188 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, a notice will be published on the platform no less than seven days before the updated policy takes effect. The "Last updated" date at the top of this page will be revised accordingly.
For non-material changes — such as typographical corrections, clarifications that do not alter the substance of the policy, or updates to contact details — the policy may be updated without advance notice. Your continued use of the platform following the effective date of any update constitutes your acknowledgment of the revised policy.
We encourage you to review this Privacy Policy periodically, particularly before making a significant deposit or before providing additional personal information to ipo188. If you disagree with any change to this policy, you should cease using the platform and contact support to close your account. Your account balance will be returned to your verified payment method subject to any outstanding wagering requirements.
If you have questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a privacy-related concern, please contact the ipo188 privacy team through the following channels:
Six principles that govern how ipo188 handles your personal data every day.
ipo188 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used exclusively for operating your account, processing payments, and keeping the platform secure.
Every connection between your device and ipo188 servers is secured with 256-bit SSL/TLS encryption — the same standard used by major international banks. Your login credentials, financial data, and personal details are never transmitted in plaintext.
Age verification is embedded in both the registration flow and the KYC process. ipo188 will never knowingly retain data belonging to a person under 21, and any account found to belong to a minor is immediately suspended and the data deleted.
You can access, correct, export, or request deletion of your personal data at any time by contacting the ipo188 privacy team. Consent-based processing — such as marketing emails — can be switched off immediately without any impact on your account access.
Data is kept only as long as necessary. ipo188 applies documented retention schedules — ranging from 12 months for technical logs to five years for KYC records — after which data is securely deleted or anonymized in full.
Privacy enquiries and data rights requests are handled by a dedicated team reachable via live chat around the clock, covering WIB, WITA, and WIT time zones. Written requests submitted by email receive a substantive response within 30 calendar days.
Your data is protected. Your identity is verified. Your funds are secured. Explore everything ipo188 has to offer — from live casino tables and BRI Liga1 sportsbook markets to slots and togel — with full confidence in how your privacy is managed.